Permissions in this section grant access to the Tickets tab.

Mouse over each Permissions listed on the left side of the screen and a small pop up window will display a brief description of what each item does.

Do you want your Sales Reps to have access to this item in this section? If not, you're ready to move onto setting Permissions for the next Permission Group (Managers or Technicians). If yes, then use the checkboxes on the right to assign the applicable level of access (View, Create, Modify, or Delete).

• Check the boxes based on the desired Permissions you wish to grant in the Tickets section.
  
  
• Click Save (It will take you back to the main Permissions screen where you'll see all of the Permission Groups).
  
  

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