'Customer Objects' retrieve information from the Customer Record to display in the message (i.e. Name, Address, Phone, etc.). The image below provides a sample.
Here is what was entered into the SecurityTrax Message Editor to create the sample above:
Note the proper format when using Objects and Fields. Begin with two percentage symbols %% followed by the Object Type [customer] followed by the desired Field [getFlname] in this case, then end with two more percentage symbols %%.
The table below contains the Fields available for Customer Objects:
ITEM |
FIELD NAME |
DEFINITION |
SAMPLE (where applicable) |
1a |
[getFname] |
Customer's first name |
|
2a |
[getLname] |
Customer's last name |
|
3a |
[getId] |
The SecurityTrax ID of the Customer |
|
4a |
[getFlname] |
Customer first and last name |
|
5a |
[getLfname] |
Customer's last name, first name |
|
6a |
[getLeadCompanyName] |
Name of Partner Company or Lead Source on the Customer |
|
7a |
[getLeadCompanyCampaignName] |
Name of the campaign used by the partner company or Lead source |
|
8a |
[getLocationName] |
The office location where the Customer originated |
|
9a |
[getLocation_id] |
The SecurityTrax ID of the Office Location |
|
10a |
[getLead_company_id] |
SecurityTrax ID for the Lead Company |
|
11a |
[getLead_company_campaign_id] |
SecurityTrax ID for the Campaign used under the Lead Company |
|
12a |
[getAccount_num] |
The Customer account number |
|
13a |
[getAccount_type] |
Residential or commercial account type |
Residential or Commercial |
14a |
[getAddress1] |
Customer's first street address line |
|
15a |
[getAddress2] |
Customer's second street address line |
|
16a |
[getCity] |
Customer's city |
|
17a |
[getState] |
Customer's state |
XX |
18a |
[getZip] |
Customer's zip code |
12345 |
19a |
[getSalesRepFlname] |
Customer's sales representative |
|
20a |
[getLeadRepFlname] |
Customer's lead respresentative |
|
21a |
[getBillingTypeName] |
Billing method Customer uses to pay for services |
Credit Card, Bank Account, or Invoicing |
22a |
[getMmrAmount] |
Customer's Monthly Monitoring Rate |
|
23a |
[getEquipmentTotalPoints] |
Points genrerated from Customer's equipment |
|
24a |
[getPhone1Formatted] |
Customer's Primary phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
25a |
[getPhone2Formatted] |
Customer's Cell phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
26a |
[getPhone3Formatted] |
Customer's Work phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
27a |
[getPhone4Formatted] |
Customer's Other phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
28a |
[getPhone1] |
Customer's primary phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
29a |
[getPhone2] |
Customer's cell phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
30a |
[getPhone3] |
Customer's work phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
31a |
[getPhone4] |
Customer's other phone number |
456-7890, (123) 456-7890, or (123) 456-7890 x000 depending on what is in SecurityTrax for Customer |
32a |
[getInstallDateTimeFormatted] |
Customer's installation date and time |
|
33a |
[getInstallDateFormatted] |
Customer's installation date |
|
34a |
[getInstallStartTime] |
Customer's installation start time |
|
35a |
[getConfirmation_num] |
The Customer's confirmmation number provided from the central station |
|
36a |
[getInstallTechFlname] |
The name of the technician on the primary install appointment |
|
37a |
[getCompanyProfileName] |
The company name displayed after logging into SecurityTrax |
ABC Security |
38a |
[getMonitoringCompanyName] |
The name of the company that monitors Customer's security system |
|
39a |
[getEmail] |
The Customer email address |
|
40a |
[getLeadTypeName] |
The status of a Lead or 'Customer' if Customer |
|
41a |
[getLead_created] |
The date and time the lead was created in SecurityTrax |
0000-00-00 00:00:00 |
42a |
[getCreated] |
The date and time the customer was created in SecurityTrax |
0000-00-00 00:00:00 |
43a |
[getTermMonths] |
Customer's contract term in months |
|
44a |
[getActivationFeeAmount] |
Customer's activation fee (installation fee) |
|
45a |
[getAdt_customer_number] |
Customer's ADT Customer number |
|
46a |
[getAdt_serial_man] |
Customer's ADT Serial MAN |
|
47a |
[getLeadCallbackDatetimeNotificationsFormat] |
The Lead's callback date and time formatted for a Notification |
00/00/0000 00:00:00 AM or PM |
48a |
[getDealerNumberNumber] |
Only the number portion of the Dealer Number description |
|
49a |
[getMonitoringPlanName] |
Displays the Monitoring Plan selected on the Customer Record. |