Support | SecurityTrax Backoffice

Introduction

SecurityTrax's Enhanced Inventory feature makes purchasing, delivering, receiving, and controlling your equipment a breeze. This article will help you understand how to make the most of the features and benefits offered through the optional Enhanced Inventory system.

Key Benefits:

Auto-Replenishment: Ability to set restocking levels for your techs/warehouses/managers. When applicable thresholds are met inventory is automatically re-ordered with little or no effort.
Electronic Orders: Completely eliminate human errors/intervention when submitting POs. Eliminate the need to call in or email orders to your vendors and let us do the hard work for you.
Reduced Inventory Levels: Using our unique and tailored set of tools you can reduce the amount of on-hand inventory. Less money tied up with inventory means more money to invest in other areas of the business.
Reporting: Complete insight into all movement/usage/losses/etc of equipment. Losses can be easily identified and attributed to the responsible parties, everyone is accountable.

TERMS TO KNOW BEFORE YOU START

Master Part List
The full list of parts managed under Administration.

Collection
A part from the master part list which logically represents 1 or more separate but distinct items from the master part list. Often referred to as a 'kit' by the separate vendors.

Package
A package is a set of items grouped together to facilitate easily adding items to customer accounts. They serve no other purpose.

Collections and packages are distinct and separate ideas in SecurityTrax. A collection is typically useful/utilized for ordering purposes only. Packages simplify adding equipment to an account/customer record only.

Equipment Vendor
An entity which provides equipment to your organization.

Recipient
A generic term referring to anything that can be the target of a PO. Users and Office Locations (warehouses) are currently the only available options.